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Privacy

What we are trying to achieve

Everyone is, or should be, concerned about privacy on the Internet. We, both personally and commercially, certainly are. The essence of our privacy policy is that we won't do anything with your information that we wouldn't want done with our own.

Specific pledges

Specifically, we pledge to you the following:

• We won't share your email address, the email address of any of the accounts you create and the email addresses of anyone to whom you send email using our system with any third party.
• We won't share any personal details about you, your children, or anyone else, to any third party.
• On occasion we may tell certain third parties about our numbers of users and their usage of our system. However, even if we do do that, we won't include any information that identifies you in any way at all. For example, we might tell a marketing company that "We have X thousand users and they spend 20 minutes a day using our system". We won't say "We have a user who lives in Sardinia who sends a lot of email to someone who lives in Sydney".
• Our staff will only access your private data to the extent required to do their jobs properly. Anything they see or read when they do so will remain completely confidential.
• We record your IP address (the electronic address of your connection to the internet at any given moment) for the following purposes: To the extent required to allow our system to function properly; to allow us to track the use of our system for our own internal research purposes (e.g. how many unique visitors we get and how long those visitors spend in different areas of our website); to reduce fraud with relation to online payments.
• We have to operate within the (English) law so if we were compelled to do so by a court we would have to comply with any requests for any information we might hold and doing so might contradict the above statements.

We'll do our best to uphold all these pledges, all the time. However, they do not form part of the legal agreement between us, which you can read here.