Privacy & GDPR

What we are trying to achieve

Everyone is, or should be, concerned about privacy on the Internet. We, both personally and commercially, certainly are. The essence of our privacy policy is that we won't do anything with your information that we wouldn't want done with our own.

The Legal Part

The SAFENSOUNDMAIL service operates under the General Data Protection Regulation (GDPR).

When you are browsing our website, we do not collect any personal data about you apart from your IP address.

If you sign up to try or use our service, we collect only the minimum amount of personal data required to operate it - specifically your email address and your name. We do this on the basis of contract - we require this information to operate the service. If you create email accounts within our service we collect an email address for them and, if you choose to supply it, their name. We do not share any of this information with any third parties, unless compelled to do so by law.

We may share aggregated information about our collective user-base with third-parties but this will never include your email address or your name, or those of your email accounts.

We collect information about your usage of the site, such as your IP address and the times you access the site. This is necessary to allow us to (a) provide customised content, (b) analyse usage patterns of the site in order to improve it if we wish and (c) detect and prevent misuse of the site and its resources. We do this under the legal basis of Legitimate Interest, that is, for the proper, safe and expedient operation of the website.

You have the right to be forgotten. We keep your information as described above for as long as you have an account with an active subscription, plus an additional 90 days after that to allow you to resubscribe if you wish to. 90 days after your subscription ends we will delete all your email accounts and the email within them. 365 days after your subscription ends we will delete your account completely. If you wish to have your account deleted sooner than this please get in touch using the Contact option on the website.

You also have the right to see what information we hold about you. You can receive a copy of this information through the same means. We may charge a nominal fee for this.

We will email you as required to operate the service. This includes emailing you what are known as "transactional" emails and we do this on the basis of contract - it is a required function of the site and to fulfil our service commitment we must be able to send you email. Transactional emails from our system include things like password resets, subscription reminders and notifications when your accounts receive email.

DSC, the Data Processor for this service, is registered with the Data Protection Registrar.

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If you have any questions please get in touch using the Contact Us option on the website.

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